Asks
Turn requests from Slack, a web form or an email address into issues in triage.
Asks turn requests from people outside your teams into issues. Each request lands in the team's triage, and the requester hears back when it's done. Set them up in Settings › Asks.
Slack channels
Requests posted in a connected channel become issues. See Slack.
Web forms
Your templates become forms anyone in your organization can fill in. They sign in through your identity provider (a custom SAML app pointing at the form's address) and get email updates.
Email intake
An intake address files each email it receives as an issue. To use your own address, forward it to the intake address Linefold shows, and set a domain to send replies from.